CBSE Call Center and Toll Free Telephone Number

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CBSE has set up a dedicated Call Center for handling routine enquiries and grievances pertaining to various activities and functions of the Board. Students presently studying in various CBSE affiliated schools, candidates appearing in private examination, pass out students of CBSE Board, parents, School management, new school seeking CBSE affiliation, awardees of CBSE scholarship schemes, aspirants and applicants for NEET, JEE, CTET, JNVST and general public can approach the CBSE Call Center for obtaining information of the procedures/rules and regulations of various activities of the Board.

This telephonic set up is introduced to solve your problems and answer your enquiries through calling, fax etc. Also, these numbers will be placed in Toll free category which is another good news for students and parents. We at myCBSEguide have always tried to fill the gap between students and respective authority. And CBSE has offered a helping hand towards it.

These numbers are updated as per latest circular of CBSE. It is our advice to update your phone book or save these numbers for any enquiry related to academic process and rules. If there is any change in it, we’ll update it too.

CBSE Call Center

 Details of timing and address CBSE Call Center

This is to remind you again that the numbers shown below are available on particular day and time. Addresses of the office is also given here. Kindly save it for future use. Through Telephone/Mobile phone one can contact us on all working weekdays between 9:30 am to 7 pm on the following telephone nos.

1800 118 002 [Toll Free]
011-22509256 [Tele-fax]


On all days 24×7 one can e-mail us giving details of his/her grievance/query along with contact number and details at:

[email protected]

Through post one may contact us by sending a letter through Speed Post at:

Joint Secretary (Administration& Vigilance)
Central Board of Secondary Education [CBSE], Shiksha Kendra
2, Community Centre, Preet Vihar, Delhi-110301 IND

38 thoughts on “CBSE Call Center and Toll Free Telephone Number”

  1. I have been trying the no’s (1800-118-002 – toll free; 011-22509257/ 58/ 59) since morning 10 am, but no one is picking. What is the benefit of providing such an excellent service? This speaks of the condition of the govt. departments……. EXCELLENT…. PLEASE KEEP IT UP……..

  2. which sample paper is best for preparation of exam there some many new publication i purchase oswal sample paper

  3. A student appears as well as passes in Six subjects in the 12th Board & he scores highest in the school in best five subjects(483/500).

    Another appears as well as passes in Five subjects in the 12th Board & scores higher(477/500) in the five subjects than the 1st student.

    Whose name should be written in the Honour Board of the school?

  4. Its an SCHOOL UNDER CENTRAL GOVERMENT ……but then also 1700 FEE/month……if GOVERMENT school takes this much fee….then what about…..PRIVATE.


  5. I have been trying almost all the numbers available on the net either no one is bothered to pick it up or it says the line is busy…the thing is a toll free number can never be busy…..EXCELLENT CONDITION OF THESE GOVERNMENT SERVICES….

  6. Dear Friends what happening in India. Everywhere govt giving complaint Nos and other contact Nos. But no one is picking up phones. I am trying since a long time on CBSE toll free No. But no one is pick up phone. Indian govt system is totally corrupt.

  7. Totally corrupt and wrong cbse board What’s happening No person is picking up the phone.
    Agar phone pick up nahi karna to number Kis liye diya hai nakaro.
    Aap logo ko pata bhi hai hamara kitna time west hota hai

  8. Somebody 0lease tell me the 0rocedure of getting 12th migration from cbse as i lost my migration certificate .i passedout my 12th in 2017 please tell me as sson as poosible its too hurry i need it

  9. Trying all contact numbers provided, no one picks the line. I have paid DD for duplicate certificate and no response. Phone lines cannot be busy all time.

  10. Sir I want to know what is the criteria of best 5 is it applicable when someone is fail in any one paper or not?

  11. Bed Response from all customer care officers through phone. No one is attending phone on time, and after attend they are calling to meet at office.
    Is it possible to every person to contact with your office from outside city.

  12. My 12 marksheet (private candidate ) roll no 5709203 dob 21/06/2000 is return back to cbse . I want to get it back

  13. I have been submitted an application forms for the purpose of getting duplicate class 12th marksheet ,which I have lost and is very much necessary for me, but this cbse board Do not give any response or do not send my results, though i phone called them they donot respond or helped me,
    What is wrong with this cbse board? I complaint to the government of india, please do take action to the cbse board, thank you.

  14. Sir mai regular 12 class2017 ka student Tha meri 12 mai math comp ayi or Maine July 2017 mai paper nhi diya absent ho gya us kai bad Maine second chance ka bhra March 2018 ka Ismai meri fr comp a gyi fr Maine July ka bhra ismai clear ho gyi but ko mujhe marksheet mili hai usmai no nhi subject likhai hai uper like has been passed these subject but noting any subject no so what I doing please suggest me sir reply plz

  15. Sir, I want to know that if a compartment is waived then what can not be done by the compartment.
    Please answer sir

  16. sir,i lost my 10 class certificate i need to issue a duplicate what are the measures to be taken please help i need my certificate as thats the only qualification proof i have.

  17. Sir, I’m fail in CBSE12th class in computer science and economics.Can I fill up CBSE private candidate form 2019-2020 with computer science?

  18. i have qualified 12th cllass with pcm 2019 i want to know can i take admission B tech with improvement in all subject of 12th class
    can i do this both think in some time

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