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CBSE Call Center and Toll Free Telephone Number

CBSE has set up a dedicated Call Center for handling routine enquiries and grievances pertaining to various activities and functions of the Board. Students presently studying in various CBSE affiliated schools, candidates appearing in private examination, pass out students of CBSE Board, parents, School management, new school seeking CBSE affiliation, awardees of CBSE scholarship schemes, aspirants and applicants for NEET, JEE, CTET, JNVST and general public can approach the CBSE Call Center for obtaining information of the procedures/rules and regulations of various activities of the Board.

This telephonic set up is introduced to solve your problems and answer your enquiries through calling, fax etc. Also, these numbers will be placed in Toll free category which is another good news for students and parents. We at myCBSEguide have always tried to fill the gap between students and respective authority. And CBSE has offered a helping hand towards it.

These numbers are updated as per latest circular of CBSE. It is our advice to update your phone book or save these numbers for any enquiry related to academic process and rules. If there is any change in it, we’ll update it too.

CBSE Call Center

 Details of timing and address CBSE Call Center

This is to remind you again that the numbers shown below are available on particular day and time. Addresses of the office is also given here. Kindly save it for future use. Through Telephone/Mobile phone one can contact us on all working weekdays between 9:30 am to 7 pm on the following telephone nos.

1800 118 002 [Toll Free]
011-22509256 [Tele-fax]


On all days 24×7 one can e-mail us giving details of his/her grievance/query along with contact number and details at:

Through post one may contact us by sending a letter through Speed Post at:

Joint Secretary (Administration& Vigilance)
Central Board of Secondary Education [CBSE], Shiksha Kendra
2, Community Centre, Preet Vihar, Delhi-110301 IND



  • I have been trying the no’s (1800-118-002 – toll free; 011-22509257/ 58/ 59) since morning 10 am, but no one is picking. What is the benefit of providing such an excellent service? This speaks of the condition of the govt. departments……. EXCELLENT…. PLEASE KEEP IT UP……..

  • which sample paper is best for preparation of exam there some many new publication i purchase oswal sample paper

  • A student appears as well as passes in Six subjects in the 12th Board & he scores highest in the school in best five subjects(483/500).

    Another appears as well as passes in Five subjects in the 12th Board & scores higher(477/500) in the five subjects than the 1st student.

    Whose name should be written in the Honour Board of the school?

  • Its an SCHOOL UNDER CENTRAL GOVERMENT ……but then also 1700 FEE/month……if GOVERMENT school takes this much fee….then what about…..PRIVATE.


  • I have been trying almost all the numbers available on the net either no one is bothered to pick it up or it says the line is busy…the thing is a toll free number can never be busy…..EXCELLENT CONDITION OF THESE GOVERNMENT SERVICES….

  • Dear Friends what happening in India. Everywhere govt giving complaint Nos and other contact Nos. But no one is picking up phones. I am trying since a long time on CBSE toll free No. But no one is pick up phone. Indian govt system is totally corrupt.

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