CBSE Question Paper 2014 class 12 Business Studies

Q1. What is meant by ‘management of people’?

Q2. What is the objective of ‘Method Study’ as a technique of scientific management?

Q3. What is included in ‘Political Environment of business? State.

Q4. Give the meaning of ‘Policy’ as a type of plan.

Q5. Give the meaning of ‘Authority’ as an element of delegation.

Q6. State any one advantage of ‘Formal Organisation’.

Q7. Why employees become lethargic when the organisation uses internal sources of recruitment? State.

Q8. “Recruitment’ is one of the specialized activity performed by human resource
management. Mention any two other specialized activities of human resource management.

Q9. Give an example of ‘Employee Recognition Programmes’ as a non financial incentive.

Q10. What is meant by ‘Encoding’ as an element of communication?

Q11. Define ‘Capital Structure’.
Q12. How does ‘Inflation’ affect the working capital requirements of a company? State.

Q13. Rahim was working in an enterprise on daily wages basis. It was difficult for him to fulfill the basic needs of his family. His daughter fell ill. He had no money for his daughter’s treatment. To meet the expenses of her treatment, he participated in a cycle race and won the prize money. The cycle company offered him a permanent pensionable job which he happily accepted.

(i) By quoting the lines from the above para identify the needs of Rahim that are satisfied by the offer of cycle company.
(ii) Also, explain two other needs of Rahim followed by above that are still to be satisfied.

Q14. How directing helps in efficient and effective functioning of the organisation? Explain by giving any three points.

Q15. ‘Financial market plays an important role in the allocation of scarce resources in an economy by performing various functions.’ Explain any three functions of financial market.

Q16. Crackers Ltd., a firecracker manufacturing company launched some new products on eve of Diwali which attracted many buyers. To meet the increased demand, the company employed children from nearby villages. Although the
product was in great demand, appropriate safety warnings were not mentioned on the packets that led to many accidents.

(i) Identify and explain the important product related decision that was not taken into consideration by the company
(ii) Also, identify any two values which were violated by the company.

Q17. State any three points of importance of consumer protection from the point of view of consumers.

Q18. Explain the following rights of consumers:
(i) Right to be informed:
(ii) Right to safety.

Q19. XYZ Power Ltd. set up a factory for manufacturing solar lanterns in a remote village as there was no reliable supply of electricity in rural areas. The revenue earned by the company was sufficient to cover the costs and the risks. The demand of lanterns was increasing day by day, so the company decided to increase production to generate higher sales. For this, they decided to employ people from nearby villages as very few job opportunities were available in that area. The company also decided to open schools and crèches for the children of its employees.

(i) Identify and explain the objectives of management discussed above.
(ii) State any two values which the company wanted to communicate to the society.
Q20. Why is the understanding of business environment important for managers? Explain with the help of any four points.
Q21. How is training of employees beneficial for the organisation? State by giving any four reasons.

Q22. Explain any four points that highlight the importance of financial planning.

Q23. Describe any five limitations of planning.
Q24. Differentiate between ‘capital-market’ and ‘money-market’ on the following basis:
(i) Participants; (ii) Instruments; (iii) Investment outlay; (iv) Duration and (v) Liquidity.

Q25. Explain ‘Price’ as an element of marketing– mix. Also, explain any four factors that affect the fixation of price of a product.

Q26. Principles of Taylor and Fayol are mutually complementary. One believed that the management should not close its ears to constructive suggestions made by the employees while the other suggested that a good company should have an employee suggestion system whereby suggestions which result in substantial
time or cost reduction should be rewarded. Identify and explain the principles of Taylor and Fayol referred in the above para.

Q27. ’Organising involves a series of steps in order to achieve the desired goals.” Explain these steps.

OR

With the help of any four points, explain the crucial role that organising plays in an enterprise.

Q28. Explain the various steps in the process of controlling.

OR

Q. Explain any four points that highlight the importance of controlling.
Q29. Explain the following as factors affecting the requirements of fixed capital:
(i) Scale of operations; (ii) Choice of technique; (iii) Technology upgradation and (iv) Financing alternatives.

OR

Q. Explain the following as factors affecting dividend decision:
(i) Stability of earnings; (ii) Growth opportunities; (iii) Cash flow position
and (iv) Taxation policy.
Q.30 Explain the following functions of marketing:
(i) Gathering and analysing market information;
(ii) Marketing planning;
(iii) Customer support services and
(iv) Physical distribution.

OR

Q. ‘Though advertising is one of the most frequently used medium of promotion of goods and services, yet it attracts lot of objections. Explain any four such objections.

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