Home creations ltd. Is well known …
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Home creations ltd. Is well known chain of large department store offering various tyoes of product under one roof.the company owns fifty stores in various part of the country.each store is placed under the charge of a manager who is allowed to run their store autonomously by deciding about the products which may be promoted appointment of staff ways to handle customer complaint etc. As these managers have a deeper knowledge of the local situations it enables them to take decisions effectively keeping in view the loc circumstances and consumer needs this approach helps to improve customer service and at the same time serves to boost morale and increase the job satisfaction of the store manager as it empowers them to innovate and use their initiatives. In the context of above case:-
1 identify and explain the policy followed by home creations ltd. To run their store successfully.
2. Also give any four points highlighting the importance of the approach followed as identified in (1) of the question.
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Ram Kumar 3 years, 4 months ago
12Thank You