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Samita had been working as an …

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Samita had been working as an assistant manager with Johnson enterprises for the last ten years. She was very popular amongst her colleagues and dedication towards work. When the manager senior to her retired all her colleagues thought that now samita would be promoted. But to everyone's surprise the vacant post was filled by an outsider Mrs rita samita felt demoralised and her performance started declining. She would absent herself often and could not meet her target. Mrs rita was a good leader who would not only instruct her subordinates but would also guide and inspire them. She noticed samita behaviour and felt that her performance could be improved. She stated involving samita in the decision making issues related to the organisation and made her a part of a high level joint management committee. Samita was now punctual in office and her performance started improving? Which function of management is highlighted her
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