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Define formal communication

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Define formal communication

Posted by Dilshad Khan 5 years, 1 month ago

CBSE > Class 12 > Business Studies

1 answers

Meghna Thapar 5 years, 1 month ago

Formal communication is one that passes through predefined channels of communication throughout the organization. On the contrary, Informal communication refers to the form of communication which flows in every direction, i.e. it moves freely in the organization. Formal communication refers to the flow of official information through proper, predefined channels and routes. The flow of information is controlled and needs deliberate effort to be properly communicated. Formal communication follows a hierarchical structure and chain of command.

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