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What is consumer right ?what is …

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What is consumer right ?what is type of it ? explain
  • 1 answers

Yogita Ingle 6 years, 3 months ago

Rights of consumers are right to safety, right to choose, right to be heard, right to seek redressal, right to consumer education and right to be informed.

Right to be informed- Adequate and accurate information about quality, quantity, purity, standard and the price of the goods and services must be provided to consumers. This information helps consumers in their buying decision and use of the product.

Right to seek redressal- Consumers have been given the right to redress their grievances relating to the performance, grade, quality etc. of the goods and services. 

Right to choose- Assurance of access to variety of goods and services at competitive price.

Right to Safety- Consumers have the right to be protected against marketing of goods and services which are harmful to life and property.

Right to be heard- Consumer's interest should receive due consideration at appropriate forums relating to consumer welfare.

Right to consumer education- Knowledge about goods and issues relating to consumer welfare.

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