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What are the salient features of consumer protection act ?

Posted by Harsh Rathore 5 years, 4 months ago

CBSE > Class 12 > Business Studies

1 answers

Yogita Ingle 5 years, 4 months ago

The Act applies to all goods and services unless specially exempted by Union Government
It covers all sectors – public, private or cooperative
Provisions of the Act are compensatory in nature
It enshrines all consumers rights - to choose, to be heard, to be informed, to safety, education and redressal (CHISER)
It empowers consumers seeking discontinuance of trader’s malpractices, defective goods, service deficiencies or withdrawal of hazardous goods from the market.

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