CBSE - Class 12 - Business Studies

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Download CBSE class 12 Business Studies study material in PDF format. MyCBSEguide provides solved papers, board question papers, revision notes and NCERT solutions for CBSE class 12 Business Studies. The topics included are Nature and Significance of Management, Principles of Management, Business Environment, Planning, Organising, Staffing, Directing, Controlling, Financial Management, Financial Markets, Marketing and Consumer Protection.

Part A: Principle and Function of Management

Concept includes meaning and features
Unit 1: Nature and Significance of management

Management-concept, objectives, and importance

  • Concept includes meaning and features

Management as Science, Art and Profession

Levels of Management

Management functions-planning, organizing, staffing, directing and controlling Coordination- concept and importance

Unit 2: Principle of Management

Principle of Management-Concept and Significance

Fayol’s Principle of Management

Taylor's Scientific management- principles and techniques

Unit 3: Management and Business Environment

Business Environment-Concept and Importance

Dimensions of Business Environment- Economic, Social, Technological, Political and Legal

Impact of Government policy changes on business with special reference to liberalization, privatization and globalization in India

Unit 4: Planning

Concept, Importance and Limitations

Planning Process

Single use and standing plans. Objectives, Strategy, Policy, Procedure, method Rule, budget and Programme

Unit 5: Organising

Concept and Importance

Organising Process

Structure of organisation- functional and divisional concept. Formal and informal organisation- concept

Delegation, concept, elements and importance

Decentralization: concept and importance

Unit 6: Staffing

Concept and importance of staffing

Staffing as a part of Human Resource Management concept

Staffing Process

Recruitment Process

Selection Process

Training and Development- Concept and importance, Methods of training- on the job and off the job- Induction training, vestibule training, apprenticeship training and internship training

Unit 7: Directing

Concept and importance

Elements of Directing

Supervision –concept, function of a supervisor

Motivation-concept, Maslow's hierarchy of needs, Financial and non financial incentives

Leadership- concept, styles- authoritative, democratic and laissez faire

Communication- concept, formal and informal communication; barriers to effective communication, how to overcome the barriers

Unit 8: Controlling

Concept and Importance

Relationship between planning and controlling

Steps in Process of Control

Part B: Business Finance and Marketing

Concept includes meaning and features
Unit 9: Financial Management

Concept and objective of Financial Management

Financial decisions: investment, financing and dividend- Meaning and factors affecting

Financial Planning- concept and importance

Capital Structure- Concept

Fixed and Working Capital- Concept and factors affecting their requirements

Unit 10:Financial Markets

Financial Markets: Concept, Functions and Types.

Money Market and its Instruments

Capital market and its types (primary and

secondary)

Stock Exchange- Functions and trading procedure

Securities and Exchange Board of India (SEBI) - objectives and functions

Unit 11: Marketing Management

Selling and Marketing- concept

Marketing Management- Concept

Marketing Function

Marketing Management Philosophies

Marketing Mix – Concept and elements

Product- concept, branding, labelling and packaging

Price- concept, factors determining price

Physical Distribution - concept and components, channels of distribution: types, choice of channels.

Promotion – Concept and elements; advertisingconcept, role, objections against advertising, personal selling-concept and qualities of a good salesman, sales promotion- concept and techniques, public relations- concept and role

Unit 12: Consumer Protection

Concept and Importance of Consumer Protection

Consumer protection Act 1986: Meaning of consumer and consumer protection. Rights and responsibilities of consumers Who can file a complaint against whom? Redressal machinery Remedies available

Consumer awareness- Role of consumer organizations and Non-Governmental Organizations (NGOs).

Unit 13: Project Work

As per CBSE guidelines

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