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CBSE - Class 12 - Business Studies - Consumer Protection

Concept and importance of consumer protection. Consumer protection Act 1986: Meaning of consumer and consumer protection. Rights and responsibilities of consumers. Who can file a complaint against whom? Redressal machinery. Remedies available. Consumer awareness- Role of consumer organizations and Non-Governmental Organizations (NGOs).

Online test for CBSE class 12 Concept and importance of consumer protection. Consumer protection Act 1986: Meaning of consumer and consumer protection. Rights and responsibilities of consumers. Who can file a complaint against whom? Redressal machinery. Remedies available. Consumer awareness- Role of consumer organizations and Non-Governmental Organizations (NGOs).

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Online test for CBSE class 12 Concept and importance of consumer protection. Consumer protection Act 1986: Meaning of consumer and consumer protection. Rights and responsibilities of consumers. Who can file a complaint against whom? Redressal machinery. Remedies available. Consumer awareness- Role of consumer organizations and Non-Governmental Organizations (NGOs).

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