Public sector and private sector enterprises, Forms of public sector enterprises: Departmental Undertakings, Statutory Corporations and Government Company, Changing role of public sector enterprises, Global enterprises, Joint ventures, Public private partnership.
Banking, Banking services with particular reference to issue of bank draft, banker?s cheque (pay order), Real Time Gross Settlement (RTGS), National electronic Funds Transfer (NEFT), bank overdraft, cash credit and e-banking, Insurance, Postal and telecom services.
E-business-scope and benefits, resources required for successful e-business implementation, online transaction, payment mechanism, security and safety of business transactions, Outsourcing- Business process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO), Smart cards and ATM?s meaning and utility.
Concept of social responsibility, Case of social responsibility, Responsibility towards owners, investors, consumers, employees, government and community, Environment protection and business-Meaning and role, Business Ethics-Concept and Elements
Small scale enterprise as defined by MSMED Act 2006, Role of small business in India with special reference to rural areas, Government schemes and agencies for small scale industries and District Industrial Centre (DIC) with special reference to rural, backward and hilly areas.
Services rendered by a wholesaler and a retailer, Types of retail-trade-Itinerant and small scale fixed shops, Large scale retailers-Departmental stores, chain stores, mail order business. Concept of automatic vending machine, Chambers of Commerce and Industry, Main documents used in internal trade, Terms of Trade.