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CBSE Question Paper 2018 class 12 Business Studies conducted by Central Board of Secondary Education, New Delhi in the month of March 2018. CBSE previous year question papers with solution are available in myCBSEguide mobile app and cbse guide website. The Best CBSE App for students and teachers is myCBSEguide which provides complete study material and practice papers to cbse schools in India and abroad.
CBSE Question Paper 2018 class 12 Business Studies
Class 12 Business Studies list of chapters
Business Studies Part – I
- Nature and Significance of Management
- Principles of Management
- Management and Business Environment
Business Studies Part – II
- Business Finance
- Financial markets
- Consumer Protection
- Entrepreneurship Development
CBSE Question Paper 2018 class 12 Business Studies
Time allowed : 3 hours
Maximum Marks: 80
- Answers to questions carrying 1 mark may be from one word to one sentence.
- Answers to questions carrying 3 marks may be from 50 – 75 words.
- Answers to questions carrying 4 – 5 marks may be about 150 words.
- Answers to questions carrying 6 marks may be about 200 words.
- Attempt all parts of a question together.
- Define ‘Decentralisation’.
- Give the meaning of ‘Method’ as a type of plan.
- Saurabh decided to start a chocolate manufacturing business. He set the target of earning 10% profit on sales in the first year. As a good businessman, he was concerned about the future of the business, which was uncertain. He gathered information that the demand for chocolates is increasing day-by-day. He used this information as the base for future planning and shared it with his team. On the basis of the gathered information, he scheduled a meeting in the following week to find innovative ways to achieve the objectives.
List the first two steps, which have been followed by Saurabh that are related to the process of one of the functions of management.
- In the paint industry, various raw materials are mixed in different proportions with petroleum for manufacturing different kinds of paints. One specific raw material is not readily and regularly available to the paint manufacturing companies. Bonler Paints Company is also facing this problem and because of this, there is a time lag between placing the order and the actual receipt of the material. But, once it receives the raw materials, it takes less time in converting it into finished goods.
Identify the factor affecting the working capital requirements of this industry.
- An investor wanted to invest < 20,000 in Treasury Bills for a period of 91 days. When he approached the Reserve Bank of India for this purpose he came to know that it was not possible.
Identify the reason why the investor could not invest in the Treasury Bill.
- Why is the understanding of ‘Marketing Management Philosophies’ important?
- Give the constitution of the District Consumer Disputes Redressal Forum under the Consumer Protection Act, 1986.
- ‘Buy one get one free’ is printed on the label of the package of a mosquito repellant.
State the labelling function being performed by this statement.
- Differentiate between formal and informal organisations on the basis of (i) origin, (ii) authority, and (iii) flow of communication.
- State the steps in the selection procedure, after the employment interview and before the job offer.
- Sandhya is a successful manager at Manisons Enterprises. She has a team of twelve people working under her. She encourages them to set their own objectives and take decisions. She respects their opinions and supports them so that they can perform their duties and accomplish organisational objectives. To manage and exercise effective control she uses forces within the group.
As an intelligent manager, at times, she also makes use of positive aspects of informal communication. This way, she is able to unify diverse interests and ensure that targets are met.
- There are many theories and styles of influencing people’s behavior. Identify the style used by Sandhya which is based on the use of authority.
- State two positive aspects of the communication discussed above, which Sandhya is using as an intelligent manager.
- The Return on Investment (ROI) of a company ranges between 10 – 12% for the past three years. To finance its future fixed capital
needs, it has the following options for borrowing debt :
Option ‘A’: Rate of interest 9%
Option ‘B’: Rate of interest 13%
Which source of debt, ‘Option A’ or ‘Option B’, is better ? Give reason in support of your answer. Also, state the concept being used in taking the decision.
- Explain briefly any two points of importance of consumer protection from the point of view of business.
- Aradhana and Gandharv are heads of two different departments in ‘Yumco Ltd.’ They are efficient managers and are able to motivate the employees of their respective departments to improve performance. However, their drive to excel in their own sphere of activity instead of giving emphasis on objectives of the enterprise has hindered the interaction between the departments that Aradhana and Gandharv are heading. Often there are inter-departmental conflicts and they have become incompatible. This has proved to be harmful in the fulfillment of the organisational objectives. The situation has deteriorated to such an extent that the CEO of ‘Yumco Ltd.’ has hired a consultant, Rashmi, to resolve the problem. After studying the situation closely, Rashmi found that the problem has arisen due to inflexibility and a narrow perspective on the part of both Aradhana and Gandharv. She is of the view that this situation is a result of the type of organisational structure ‘Yumco Ltd.’ has adopted.
From the above information, identify the organisational structure adopted by ‘Yumco Ltd.’ and state any three advantages of the structure so identified.
- In 2015, Naveen left his luxurious life in Mumbai, where he worked as a manager for Blue Birds Ltd. He shifted to Begampur, Chhattisgarh to fulfil his grandmother’s dream of converting their 25-acre ancestral land into a fertile farm. For this, he set out specific goals along with the activities to be performed to achieve the goals.
Every activity was a challenge since he was clueless about farming. He learnt every activity from filling the land to sowing the seeds. To aid farmers he launched his own company ‘Innovative Agriculture Solutions Pvt. Ltd’.
It was difficult initially as no one trusted an urban youth telling farmers about farming. But when everything was discussed in detail the farmers started taking interest. He wanted to ensure that the future events meet effectively the best interests of the company. Through sales forecasting, he prepared an annual plan for production and sales.
He also found that the farmers grew only paddy, which was an activity of 3 – 4 months and the land remained idle for the rest 8 – 9 months of the year. He not only identified but evaluated various alternatives through which the farms could be utilised for the remaining months of the year. Through correct foresight and logical and systematic thinking based on analysis of all facts, all alternatives were examined and evaluated. He presented a plan to the farmers, where after harvesting paddy, vegetables could be grown.
The above case highlights the features of one of the functions of management. By quoting lines from the above identify and explain these features
- Explain any four points of importance of the controlling function of management.
- Ram Murthy, the CEO of ‘Goodcare Hospitals’, a leading chain of hospitals, decided to reward the good work of the doctors of his organisation. For this, he instituted two running trophies. A ‘Healthcare Achievers Trophy’ to acknowledge and appreciate the tireless efforts of the doctors who rendered selfless services to the patients and another ‘Beti Bachao Trophy’ to recognise the outstanding work done by the doctors in saving the girl child.
The CEO also wanted to improve the health services in rural areas all over the country. He decided that all doctors must work in rural areas for at least six months. He also decided that the paramedical staff should be employed locally.
- Identify the incentive provided by ‘Goodcare Hospitals’ to its doctors through running trophies.
- Which need of the doctors will be satisfied through the incentive identified in part (a)? State.
- State any two values that the CEO of ‘Goodcare Hospitals’ is trying to communicate to the society.
- State the protective functions of Securities and Exchange Board of Ind
- Sumit purchased an ISI marked washing machine of a famous brand ‘MG’ from TG Electronics Ltd. The shopkeeper asked him to wait for two days for installation of the machine. His friend, Vivek, was very fond of experimenting with new electronic products. He told Sumit that there is no need to wait for the company’s representative to install the machine and that he could do it. So, both of them installed the machine without following the manufacturer’s instructions. Initially, effectively and the wash was good. But after two days, the machine stared stopping in between the wash cycle. Sumit and Vivek tried their best to start the machine but failed in their efforts. Sumit, therefore, approached TG Electronics Ltd., which refused to provide any service on the plea that the installation of the machine was not done by the company.
- State the responsibility which Sumit had to fulfill as an aware consumer to get the services of the company.
- Explain briefly any two rights which Sumit could have exercised had he fulfilled his responsibility identified in part (a).
- What is meant by co-ordination? State its any four features.
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Last Year Question Paper Class 12 Business Studies 2018
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Previous Year Question Paper for class 12 in PDF
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